Support Center
Need help navigating the app? Experiencing an error? Contact our support team using the form below. We promise to attend to your query as quickly as we possibly can.
Video Tutorials
Getting Started With Capsll
Creating and Sharing Your First Capsll
Adding Media To A Capsll
How To Find Missing Media
Contact Support
Please be advised that we deal with every single enquiry that comes in. At present our turnaround times can range up to 48 hours.
Account Deletion
Should you wish to cancel your Capsll App account, please follow the steps specified here.
Please note that accounts will be completely removed 30 days after requesting removal.
Please note that your account and all data provided by you, will be removed.
Steps to Delete Your Account
- Open the Capsll Aplication
- Tap the menu icon on the top right hand corner of the application screen to access Settings
- Scroll to the bottom of the Settings screen and select Delete Account
- Confirm your request by tapping "Delete Account" button
- Read the warning and tap "Continue deleting account"
- You will be logged our immediately and you will receive an email confirming your request and notifying youu that the account will be deleted in 30 days time
- You may opt out your request by simply logging back into your account at any time within the 30 day cancellation window.